A happy customer is the best business strategy there is
Don't just take it from us, take it from all our satisfied customers who've purchased beautiful custom True North art prints and posters.
I have attempted to contact True North several times regarding my order. Unfortunately there is only the e-mail address: [****]. Company will not respond. I understand it is a small business, however service seems to hands off or non-existent.
Edit: they responded and were helpful
Got a first one to try it out, now going to get some for the other rooms in my condo.
Got him a map of Monza - he is SO happy with it!
I was a bit skeptical at first, but then realized how high quality the paper is. Would buy another.
I spent an amazing 3 months in Bali (pre-pandemic, obviously) and have really been missing it. I saw an ad for this cool map poster thing, and it literally had Bali in the ad, so I figured it was a sign. Love my new map!!
Happy with my map, five stars
Being from Miami, I had to get one in the Miami colors and it looks dope!
By some stroke of luck, one of their colors matched perfectly with my café aesthetic!
I made one for my wife to remind her of where we got engaged… in Paris : )
I got a map of London (where my father in law is from) and it made him love me. Very happy.
I got a map of the Real Madrid's stadium for my boyfriend. He very happy now!
My daughter got into a great college, so we got one for her to remember home
I'm not a big review person, but I'm writing one because of how great this poster is! : )
I am waiting on a approval for my affiliate link. Please let me know what my status is. Thank very much : )
OMG guys you need to spin the wheel. I got a full poster for FREEEEE!
Why we care about our reviews
Making our customers 100% happy is at the core of our mission - and reviews are how we see our progress.
If "making customers happy" was a college class, our reviews would be our final grade. Reviews mean much more than just a simple afterthought tucked away at the bottom of a page.
At True North, our reviews are the heartbeat of our business. They tell us how we are doing, they keep us honest and in touch with our community.
That's why we're so proud of them, and why we're happy to showcase them - all of them. The great ones, and the (few) not-so-great ones.
If you've written a great review for us, we thank you. It truly means the world for our small business. And if you've written a not-so-great review, then we thank you for your honesty. Truly. We need that sometimes, and we'll do our very best to make it right by you.
Without reviews, we wouldn't be where we are today - giving thousands of people the opportunity to create beautiful, custom art prints that remind them of their most treasured memories.
At the end of the day, we want you to be genuinely happy with your custom True North art print. That’s more important to us than making a few extra bucks by denying your return. So we created the True North Guarantee, designed to have your back at all times.
The True North Guarantee
Design with confidence
Design your unique art print knowing that you're covered by the True North Guarantee
100 days, 100% guarantee
Unpack your art, hang it up, and enjoy it for up to 100 days while making up your mind
We've got your back
We stand by our work, and we will make it right should you not be 110% happy with it